Sheltered Housing Consultation

Share your views on the future of our Sheltered Housing service

What's it all about?

Milton Keynes City Council owns over 10,600 rented properties which include 800 homes for older people, otherwise known as Sheltered Housing.

The last time we reviewed our sheltered housing service was 2017. It is important that we update the services we provide and where necessary make changes to reflect what customers want, new regulatory standards such as Consumer Standards, whilst ensuring value for money.

How to take part?

We would like to listen to your ideas and suggestions first. We will use them to come up with service proposals that we will share and discuss with you.

Part one: Initial feedback (14 October – 10 November )

There are a number of ways you can contribute to the consultation. You can either complete an online form below, or you can write to us. You can also attend one of the consultation sessions as per the details below.

Online form

Complete an online form as per the link below. This form will take approximately 5 minutes to complete.

Online form (opens in a new window)


If you would like to receive this form in a different format please either email us on sheltered.housing@milton-keynes.gov.uk or contact our Customer Service Centre on 01908 691691. Hard copies of the form can be posted to us at the address below.

Sheltered Housing Review, Milton Keynes City Council, Adult Social Services, Civic Offices, 1 Saxon Gate East, Milton Keynes, MK9 3EJ.

Consultation sessions

We are holding a number of face-to-face meetings with residents and their families and any other interested parties. There is also going to one online meeting as per the details below.

Wednesday 16 October 2024 12.00pm-1.00pm Herons Lodge
Thursday 17 October 2024 2.00pm-3.00pm Durrans House & Hinton Lodge
Friday 18 October 2024 2.00pm-3.00pm Everglade; Dexter & Springfield
Monday 21 October 2024 2.00pm-3.00pm Falaise Nook                             
Tuesday 22 October 2024 2.00pm-3.00pm Sudgrove House & Byerly
Wednesday 23 October 2024 2.00pm-3.00pm Shelton Court
Thursday 24 October 2024 11.30am-12.30pm Clifton Court
Thursday 24 October 2024 2.00pm-3.00pm Magdalen House, Permayne & Lincoln
Friday 25 October 2024 3.00pm-4.00pm Hungerford House
Monday 28 October 2024 11.30am-12.30pm Radcote & Petworth
  2.00pm-3.00pm Bellfounder & Flintergill
Tuesday 29 October 2024 11.30am-12.30pm Carpenters & Sovereign
  2.00pm-3.00pm Putman House
Wednesday 30 October 2024 2.00pm-3.00pm Dovecote, Newport Pagnell
  3.30pm-4.30pm Chartwell Road
Thursday 31 October 2024 11.30am-12.30pm Hinton Lodge

ONLINE - Tuesday 29 October 2024 - 6.00pm-7.00pm - USE THIS LINK TO JOIN MEETING


What's next?

Between 11 November and 8 December 2024, there will be an interim period of 28 days for collation of information, preparation of proposals and for communication to be sent out regarding second part of the consultation. 

Part Two: Options and costs (9 December – 5 January 2025)

Based on the received feedback we will propose available options for any changes to future services and costs.

Visit this page again for further updates