Reference: 104 | Received: 20 Nov 2023 | Responded: 6 Dec 2023 Observation: Anything to do with decarbonisation, does not work properly why are you going to do it?  Reply: Thank you for your comment. The SHDF scheme is part grant funded and is programmed to address thermal and fabric challenges.

 

Reference: 80 | Received: 17 Nov 2023 | Responded: 1 Dec 2023 Observation: Do any of these plans include shared ownership properties? Reply: Thank you for your question. No, MKCC is only responsible for work to MKCC owned properties/blocks.

Reference: 54 | Received: 14 Nov 2023 | Responded: 1 Dec 2023 Observation: Why are houses in netherfield being upgraded first, when there are worse EPC grades else where in the city?  Reply: When planning large projects, which are part grant funded, the works is programmed to address thermal and fabric challenges. The properties also have to meet the grant funding requirements at the start and the finish too. So Netherfield is being progressed, while we plan more improvements to other properties as part of Wave 2.

 

Reference: 52 | Received: 11 Nov 2023 | Responded: 24 Nov 2023 Observation: When will the prosper framework start? And will it be with the least energy efficient homes?  Reply: Thank you for your question. The Prosper Framework is due to start as soon as we have worked through the arrangements which will be in the next few months. The works are part grant funded, so will be to homes that meet the criteria, which is typically an D or below.

 

Reference: 39 | Received: 5 Nov 2023 | Responded: 10 Nov 2023 Observation: The EQUANS contract has been a disaster. Not least for you as you lost the chance fully to recover costs; someone was in such a hurry you failed to consult. Mears appeared to be the only people remotely in charge. MKC never spoke to us once about it. The solar panels do not contribute much to decarbonisation as they generate electricity for the communal lighting. And the wall insulation grant disappeared in smoke. A three month contract squeezed into four years. Reply: Thank you for your observation.

No observations received

Reference: 11 | Received: 18 Oct 2023 | Responded: 27 Oct 2023 Observation: Why aren't council houses being fitted with solar panels? The costs could be recovered from excess electricity bought by the grid. Reply: Thank you for your question. As a landlord our primary source of income is rents and service charges from tenants and leaseholders.  The government controls rent setting and service charges simply cover our costs, so we have competing pressures on what and where money should be spent.  An example being balancing investing in compliance and energy improvements with investing in kitchens and bathrooms. We invite all residents who want to be more involved in shaping the future service to join a consultation working group.

Reference: 9 | Received: 18 Oct 2023 | Responded: 27 Oct 2023 Observation: How will you know which properties have a low energy rating and how will you be prioritising them?  Reply: Thank you for your question. A property’s EPC – energy efficiency rating is calculated based on a number of different factors, such as design, construction and the level of installation etc. We continue to review these ratings and look to secure government funding wherever possible to fund improvement works to our tenants’ homes. Currently our ratings are completed by a competent external contractor on our behalf.

Reference: 5 | Received: 18 Oct 2023 | Responded: 27 Oct 2023 Observation: Our house has been surveyed as needing external insulation. Our render is falling off in chunks bugger than my head. This is allowing water ingress and creating issues heating the house. Out energy certificate is completely out of date and this house wouldn't be legal to rent if it were on the open market. Why are tenants being left like this due to poor maintenance?  Reply: We are sorry to hear your previous experiences have not met your expectations. For more information in regard to any current repair and maintenance issues please visit Housing Repairs webpage.