Need to contact us? On this page you can make a new claim, tell us you've moved or that you've had a change of circumstances or view your claim summary. If you still need to speak to us, you can call us on Monday, Tuesday, or Thursday between 9am and 5pm as we focus on handling customer applications the rest of the time.
Claim summary
Customers with a Council Tax Reduction and/or Housing Benefit claim reference can view a summary of their claim by clicking on the "View my claim summary" hyperlink.
Council Tax Reduction notifications
We no longer send out Council Tax Reduction (CTR) notifications. Your Council Tax bill confirms the CTR award amount. The back of your bill also provides you with information regarding your rights of appeal and duty to notify a change in circumstances. You can view your CTR breakdown by registering and logging in. Register or log in here Council Tax Options - Milton Keynes City Council (necsws.com). You can request a copy of your statement by email, post or telephone.
