The Members of the Council and Parish Councils strive to provide a high level of service to the community. However, we recognise that sometimes things can go wrong.
This page is for complaints against Councillors only, please use this form if you would like to make a complaint regarding employees of the Council Council’s complaints procedure.
Applying the Councillors Code of Conduct
Every local authority is required to adopt a Code of Conduct that sets out rules governing the behaviour of its Members.
All elected and co-opted Members of local authorities, including Town and Parish councils are covered by a Code, which is adopted by the Authority.
The Milton Keynes Council Code of Conduct.
We are responsible for considering complaints that an Elected Council member of Milton Keynes Council, or a member of a Community, Town or Parish Council in the Milton Keynes area may have breached their Code of Conduct.
We will not deal with complaints about things that are not covered by the members’ Code of Conduct. If you make a complaint it must be about why you think a member has not followed their Code of Conduct.
Submitting a Complaint
If you wish to pursue a complaint about the conduct of a Councillor of Milton Keynes City Council, you should complete a complaints form. The Code of Conduct complaints form can be found online.
If you have difficulty in submitting the form electronically please write to the Monitoring Officer at the address below to request a form:
The Standards Committee
c/o The Monitoring Officer
Milton Keynes City Council
Civic
1 Saxon Gate East
Central Milton Keynes
MK9 3EJ
Your complaint will only be considered if it is completed on the specified Milton Keynes City Council Code of Conduct complaints form.
How are complaints dealt with?
Details of how complaints and allegations against Milton Keynes Councillors and Parish Councillors are dealt with can be found at the link below:
Arrangements for Dealing with Complaint Allegations
If a complaint goes to a Sub-Committee hearing, the hearing procedure, found at the link below, will be followed:
Standards Committee Hearing Procedure
Local Government & Social Care Ombudsman
The Ombudsman does not offer a right of appeal against a council's decision on complaints about a Councillor’s conduct, but it can consider if there was fault in the way the council considered a complaint. The Ombudsman will only investigate complaints if there is sufficient injustice to warrant their involvement or they consider it in the public interest to do so. You can find out more on the Ombudsman’s website.
Further information:
Further information about this complaints process can be found here