Latest news and updates

We want to communicate with you better, so we have refreshed our web pages and created this ‘News & Updates’ page.  

MKCC’s Housing Maintenance and Investment Team work alongside contractors to manage and deliver all repairs, maintenance, safety and compliancy work across the Council’s housing stock.

Monthly updates

April 2025

Keeping your home safe and compliant 

In 2023, we consulted with you about important safety work we do in your home, such as checking fire doors and water systems. Most tenants and leaseholders wanted us to have greater control over this work. 

We listened, and since then we’ve been reviewing contractors to find the right people to carry out these checks. As we appoint contractors, we’ll publish more details here.  We have also created a page on our website on this topic for lots more information. 

How to report a repair  

Mears deliver our repairs and maintenance contract and offer several ways to report repairs. Please remember it is important that they have your current contact details. 

  • Online: Log into Mears’ portal and log a repair at a time that suits you.  
  • Phone: Call Mears on 0330 123 2522. 
  • Email: Send your details and a brief description of the repair to Mears at repairs.miltonkeynes@mearsgroup.co.uk and their customer contact team will get in touch to schedule an appointment.  
  • Emergency repairs: Call Mears on 0330 123 2522. This line is available 24/7.  

Mears Social Value 

Beyond just handling repairs and maintenance for MKCC, Mears is dedicated to making a meaningful difference in the lives of individuals and the broader community in MK. Their commitment goes beyond the basics, aiming to create lasting positive impacts and foster a sense of community well-being. 

For example, in 2024, they: 

  • Spent 153 hours supporting schools, including speed interviewing events at secondary schools. Milton Keynes apprentice A. Clarke attended the Worktree 'Get That Apprenticeship' session at St. Paul's School, helping students dive deeper into the world of apprenticeships. She shared her journey, offered valuable advice, and provided insider tips. 
  • Gave over 1600 hours to support the Woughton Wellbeing Centre. Thanks to their hard work, a grant from the Mears Foundation, and support from local suppliers and businesses, a new health and wellbeing community hub opened its doors at the end of the year. 

In 2025, they are: 

  • Supporting Netherfield’s Easter event on April 17, including providing a children’s activity table. 
  • Supporting MK Children’s Centres with gardening and redecoration. 
  • Offering a Sheltered Housing Handy Helpers Programme, across all MKCC schemes.