Council Tax

Need to contact us? It’s quick and easy to do it online, where you can check your account balance, tell us you’ve moved, arrange or amend direct debits, request a special payment arrangement and apply for certain discounts and exceptions. If you still need to speak to us, you can call us on Monday, Tuesday, Thursday or Friday between 9am and 5pm as we focus on handling customer applications the rest of the time. 

To reduce the amount we spend on paper and postage, we will now contact our residents by text and email. If you receive a call or a message from Milton Keynes City Council because you are late paying your council tax please be assured that the message is genuine but if you are concerned you can log into your online account using the link below to check your Council Tax account and make payment. There is no need to contact us if you have recently paid and your account is up-to-date. 

We no longer send out Council Tax Reduction (CTR) notifications. Your Council Tax bill confirms the CTR award amount. The back of your bill also provides you with information regarding your rights of appeal and duty to notify a change in circumstances.  You can view your CTR breakdown by registering and logging into 'Online Council Tax Account'. You can also request a copy of your statement by contacting the Benefits Team