- WE ANSWER CALLS IN UNDER 60 SECONDS
- AT YOUR SIDE IN LESS THAN AN HOUR
- SUPPORT STARTS AT JUST 37P PER DAY
- NO FIXED CONTRACTS OR HIDDEN COSTS
Help is at the touch of a button, around the clock every day of the year.
Thousands of local people who want to stay more independent use the community alarm service offered by the friendly and professional Care and Response team at Milton Keynes City Council. As well as personal alarms we can provide the latest sensors and trackers to help with taking medication, detecting falls and more.
Local professionals
Our Stantonbury based team will assess your needs so you have the equipment that’s right for you.
Fast and reliable
We answer calls in less than a minute and can give advice and reassurance over the phone. If a visit is needed, we will be with you in less than an hour, often much faster. We can alert police, fire and ambulance services as well as any family that should be informed. We have technology to suit all ages and lifestyles. We maintain the equipment at no extra charge.
Outstanding support
Part of your city council, we help thousands of local people every year, with 30 years of experience. We’re regulated by the TSA.
If you decide to go ahead
We’ll agree a date and time to install the alarm (which takes around 45 minutes) and we’ll confirm the time on the day. Our trained installers all carry photo ID. They’ll carefully explain how the alarm works, and test it and any other equipment. No phone line is needed as it has its own mobile connection. They’ll make sure you can comfortably activate the alarm and hear the operator. For customers who are hard of hearing we can provide an additional speaker to boost the volume. They will also double check we have the right access, medical and contact information.
- Wear your alarm around your neck or wrist so it’s there when you need it.
- Press the button and you’ll come through to one of our local trained operators.
- As soon as you press the button, our control centre sees your name and details so even if you can’t talk (or we can’t hear you) we know who you are and that you need help, and we’ll take action straight away.
How much does the personal alarm service cost?
With us there are:
- NO fixed contracts - you can cancel anytime
- NO hidden charges
- NO extra callout fees
- NO upfront payments
- NO LIMITS to how many times you can call or we visit FREE equipment maintenance personal alarm service cost? Our standard charge is currently £5.17 each week. That’s £4.01 for a digital personal alarm unit and £1.16 in mobile SIM charges.
Receive Housing Benefit or Pension Credit Guarantee?
Our subsidised charge is currently just £2.59 each week. That’s £1.43 for a digital personal alarm unit and £1.16 in mobile SIM charges.
We can also quote for other equipment and 24hr monitoring, such as:
- Wearable automatic fall detectors, and wearable GPS alarms suitable for loved ones with dementia or learning difficulties.
- Monitored smoke and carbon monoxide detectors; medication reminders; seizure alarms and much more.