An easy way to stay safe.

The Community Alarm Service is a 24-hour, seven days a week service operated by Milton Keynes City Council. Our service provides personal alarms as well as sensors to help vulnerable adults who are in distress or in need of emergency care.  

If you have fallen, become unwell, have a home emergency or are at risk from abuse - one of our staff can be with you, usually within 45 minutes from the moment you make the call, or we detect you need help.

Why choose us?

• We offer a wide range of personal alarms, competitively priced with no hidden costs
• We answer 95% of calls in under a minute
• We’re not just a voice on the phone, but can be at your side day or night
• We work closely with emergency services – so you always get the right help
• We’re market leaders – offering the latest digital alarms and sensors
• We can provide GPS trackers and other equipment that will connect direct to family members

We also offer

• FREE equipment maintenance
• No fixed contract or upfront payments
• No additional charges for responding
• Inclusive call charges with digital units
• Welfare calls following a fall

We are members of the Telecare Services Association (TSA) and work to their Quality Assessment Framework.

We know it can be difficult to ask for help. Our aim is to support you to live your life as normally as possible, for as long as possible, your way.

To see how we can help for as little as 36 pence per day* have a look at our brochure.

How to access this service

You can apply for an alarm using our referral form or if you have any additional question you can contact the team.

If you need to return equipment fill out a return my equipment form which takes two minutes.

The Care and Response Community Alarm Service is a member of the Telecare Services Association