The Benefits Team will not be available for phone calls on Wednesdays until 24 July 2024. This decision allows us to focus on processing the current outstanding claims we have, and you have the option to access a variety of our services using the buttons above. If you have been served a notice of eviction, please email bensteamleaders@milton-keynes.gov.uk attaching your eviction notice and putting "Eviction" in the subject heading and this will be prioritised. You can stilll contact us on any other weekday between 9am and 5pm.
Claim summary
Customers with a Council Tax Reduction and/or Housing Benefit claim reference can view a summary of their claim by clicking on the "View my claim summary" hyperlink.
Council Tax Reduction notifications
We no longer send out Council Tax Reduction (CTR) notifications. Your Council Tax bill confirms the CTR award amount. The back of your bill also provides you with information regarding your rights of appeal and duty to notify a change in circumstances. You can view your CTR breakdown by registering and logging in. Register or log in here Council Tax Options - Milton Keynes City Council (necsws.com). You can request a copy of your statement by email, post or telephone.